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BatterySpecPro
Tempest BatteriesOver 30 Years In The SLA Battery Industry
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Customer Comments

**Customer Comments**

Subject: Re: Your BatterySpec Order

Hi, my name is Marilyn Woodman, and I placed an order yesterday, and I have to tell you how pleased I was about the whole thing.
It turned out that I WAS ordering the wrong things; furthermore, I had already ordered a recharger before I found your company that would have FRIED the batteries I have!
[Ron] was not in a hurry, but he was quite businesslike and didn’t dilly-dally either, and he showed me what I should be ordering to make my project a success. That’s not typical any more, and I just wanted to let you know how pleased I am with the whole thing. He also didn’t pressure me to actually order, but as I said to him–those that do the work deserve to get the business.
I build custom Christmas displays, and these batteries and charger, as well as an electric wheelchair motor, are for a train. I also belong to several forums of people who are doing the same kinds of things, and I will be sure to pass your name and site link to them as well.
Thanks,
Marilyn Woodman
From: Marilyn Woodman

To: [email protected]
Sent: Tuesday, March 01, 2016 7:06 AM
Subject: Re: Your BatterySpec Order

David,

I just have to brag on your company!!!!!!!! Ordered this battery last Friday, Jan 30….got it today, Feb 03….take the weekend out of it and that comes down to 3 Days!!!! THIS IS GREAT! ALSO, the battery is perfect and is up and running!!! I will DEFINITELY use your company again….and will tell my buddies.

With great respect,
Joe Jones

From: Joe Jones
To: [email protected]
Sent: Wednesday, February 3, 2016 6:11 PM
BatterySpec Order Feedback

“Great deals on quality batteries. We go through a ton of batteries, we have bought over $4000 worth from these guys in the last year.
We used to buy from a very well known “brand name” supplier and paid at least twice the price for the same quality.
Knowledgeable, friendly people and a great local source.

From: Scott B.
Posted: December 18, 2015
BatterySpec Order Feedback

Dear Ron,

I wanted to thank you for all of your help today in troubleshooting batteries and chargers for my Neuton electric lawnmowers. You are a WIZARD and have the patience of a saint in taking me through all the steps we needed to try to isolate the problems. I think your middle name should be TESLA for your profound knowledge of electricity .
Batteryspec.com should be very proud to have you on their team, your good nature and pleasant demeanor are a true asset to your organization. I hope they realize how fortunate they are to have you and how pleasant you are to work with. I will recommend Batteryspec.com to all my business associates and tell them to ask for Ron Evans.

Thank you again!
Regards, Michael

From: Michael
Posted: June 14, 2015
BatterySpec Order Feedback

“Amazing company!! I ordered HYS1222 battery. Fast shipping and great customer service. They were only one selling this kind of battery. Very happy. Saved me a lot of money. THANK YOU.”

From: Artur
Posted: April 5, 2015
Subject: Re: Your BatterySpec Order

“Thank you, Ron Evans and Company, for your excellent help and support. This was such a pleasant experience for me, dealing with your company. I felt I was being taken care of by real people who are totally interested in my needs. I wish there were more businesses out there that offered this kind of customer service. I will remember this experience each time I boot up my computers, which will now be protected from power losses. Because I make my living with my computers, the batteries are vitally important. Thank you again.”
James B. Gardner

From: James B. Gardner
To: [email protected]
Sent: Wednesday, Monday, January 12, 2015 11:27 AM
Subject: Re: Your BatterySpec Order

“To whom it may concern:
I would like to thank your team for your reliable and excellent service. I have dealt with BatterySpec.com several times over the past year and I am amazed at the knowledge of your staff and their dedication to service. Specifically, Ron has helped me navigate multiple questions and directed me to the right answer. I am happy to be able to work with such a supportive company.
Thank you,
Anthony Stewart

From: Anthony Stewart
To: [email protected]
Sent: Monday, November 24, 2014 7:50 PM
Subject: Re: Your BatterySpec Order

“Dear Sirs,
We have received our order #B20524 two days ago. Thanks very much for your prompt and excellent service.
Evelyn Yeh

From: Evelyn Yeh
To: [email protected]
Sent: Wednesday, July 23, 2014 12:01 PM
Subject: Re: Your BatterySpec Order

“Ron,
Y’all at IMC Power rock! The new batteries are perfect and I’m happily “zipping” around on my energized electric scooter. Just wanted to send a bit “Thank you!” to you and all at IMC Power!
Best Wishes,
Susan

From: Susan T. Meiers
To: [email protected]
Sent: Tuesday, April 08, 2014 11:28 AM
Subject: Re: Your BatterySpec Order

“To Whom It May Concern,
I would like to take a moment to commend one of your employees, I met him today over the phone, his name is Ron. he was one of the most professional tech support person I have spoken with in the last five years or so He not only represented your company and your products in a very clear and concise way. Even though I had only purchased one battery from your company, he remained patient and polite during our conversation as if I were a major buyer. I will be back as a customer, in the meantime, I am going to pass on your contact details to everyone I meet who needs battery’s I wish I had three employees like him, Thank You Ron
James Rowell

From: James Rowell
To: [email protected]
Sent: Friday, March 28, 2014 12:42 AM
Subject: Re: Your BatterySpec Order

I would like to express appreciation for the good service and help from your people. I spoke with Ron Evans about my order and he was very helpful in helping me find what I needed as well as suggested the trickle charger that would work for my application and help with battery life. Thanks, great service
Bill Harris

From: Bill Harris
To: [email protected]
Sent: Wednesday, March 05, 2014 4:59 PM
BatterySpec Order Feedback

“I was referred to this place by Neurolink in San Mateo. Because BatterySpec.com is in San Jose and we are in Campbell I drove to this place to buy a battery. Because I wasn’t sure whether I would find the right battery or not I decided to bring in the unit i needed the battery for with me. I asked Ron, the guy who was helping me if we could install before I left. When he tried the cables in my unit were getting caught behind the battery and the unit would turn off. The whole time it was my unit the one creating the problem yet both he and Derek were determined to make it work and worked on it until they got it done. Their service is outstanding!!

I can’t thank them enough for all they did. If batteries is what you need, THIS IS THE PLACE FOR YOU! They have them all! That along with their great service makes this place the best place to buy your batteries at.

Thank you Ron and Derek, you two were awesome!!”

From: RosaMaria C. – Crossroads Health Center
Posted: April 25, 2012
BatterySpec Order Feedback

“I have been a BatterySpec customer for nearly 10yrs. I’ve used them numerous time for replacement batteries for both personal and professional gear. Thier website is easy to navigate and helps you find what you need fast. Tech specs are also available, so you can be sure it fits before you order. Shipping is reasonable and fast. I am fortunate to live within an hour of their business. During my last visit, they took the time to test the charging circuit of the UPS I was buying replacement batteries for. They are knowlegeable, friendly and have always been helpful. Their batteries are great, and have always performed well. I have never had an issue or premature failure with any of their products. Highly recommended!”

From: RK
Posted: October 1, 2011
BatterySpec Order Feedback

“Batteryspec.com has been a very helpful site for me.I have two UPS back-ups that seemed thay needed a replacement battery. The site was very friendly and wanted to call to get a little more information regarding the battery i needed. I called and a customer service rep answered and was very helpful. Not only did thay have the battery i needed at the best price,but thay also had a better replacement for long run time that was still less than most others. I recieved the batteries promptly and installed them in my units and now thay are backing up my equipment. Thank you for your customer service and a great product…..”

From: William Jones
Posted: September 23, 2011
Subject: Re: Your BatterySpec Order

Thanks for the extra great service.
I am on several tech forums and I will tell them about you.
Fred Michie

From: Fred
To: <[email protected]>
Sent: Wednesday, July 20, 2011 1:35 PM
Subject: Re: Your BatterySpec Order

Hello,

I would like to acknowledge you for your great service – I spoke to two different representatives as I was searching for the correct battery. Both were very imformative, friendly, and professional. I received exactly what I needed and my cute five year old is loving driving her john deere gator around our property.

Thank you,
Kelly McHugh

From: Kelly McHugh
To: [email protected]
Sent: Tuesday, June 21, 2011 10:07 AM
Subject: Great Service

Ron,
I wanted to thank you for the great service and assistance in purchasing a battery for my ATV. Your help and fast service was outstanding. From one veteran to another, thanks for your service. You may post this comment.
Sincerely,
Dean Jay
CMSgt, USAF, (RET)

To: [email protected]
Sent: Monday, January 17, 2011 12:57 PM
Subject: thanks for the excellent service

Got my batteries today. I really appreciated your website that had all of the relevant dimensions and battery specs, as well as pictures. Also appreciated your rapid attention to my order that I entered just before the holidays. I’ll be back and recommend you to otheres.

John Watson

From: John Watson
(Nevada)
To: [email protected]
Sent: Tuesday, November 30, 2010 7:20 PM
Subject: Thank you! order A72218

Wanted to take a minute and thank you for getting me the correct batteries when I had supplied some incorrect information in my online order. You took the time (sorry, forgot the name of the nice gentlemen) to contact me by phone to correct my mistake and get me the batteries I needed. I left a positive review for your company at https://www.resellerratings.com/store/Batteryspec (trailman55, my reviewer name).
Thank you very much,


From: Dave
(California)
To: [email protected]
Sent: Monday, October 11, 2010 3:00 PM
Subject: Customer Comments for BatterySpec.com from Dottie Graham Thanks again Ron, stay blessed.

I want to take a moment to thank you, as well as everyone at BatterySpec.com for the excellent service and the professionalism that was extended me during my recent purchase of three – 12V 12AH batteries.
Ron, you are the BEST, in my opinion you are indeed a very personable and knowledgeable individual. Not only did you answer all my questions, but you also walked me thru the entire process of connecting the battery pack to my electric trike as well as helping me out with a “Dottie Opps” situation you were there for me during the entire procedure.
It is not often that when you are purchasing something online that people do what you have done for me, you went beyond the call of duty in terms of customer service
When I need batteries for my other scooters in the future BatterySpec.com is where I will get them! Hands down this purchase has been one of the best experiences I have had purchasing something of this nature over the internet. I highly recommend this website to any and everyone that is looking to purchase batteries. cables, connectors, fuses, chargers, meters, and list goes on and on over the internet
I searched the internet for the best price, and when I clicked on your website, https://www.batteryspec.com. I could not be more satisfied. Aside from getting the lowest price, you personally took the time to make sure that I had just what I needed.

Thank you again, stay blessed and if at all possible keep in touch.

From: Dottie Graham
(Illinois)
To: Ron Evans
Sent: Thursday, July 22, 2010 1:57 PM
Subject: thank you

Ron,
I am writing to thank you for the excellent job you did in assisting me over the phone the wiring direction of my installation of batteries to the APC Smart UPS 1500 SC. I would have been here all week had you not been open and known what you were doing. You did an impeccable job assisting me and I am grateful for that. Please let your supervisor, etc. know that you did a great job, I am very impressed and you have bragging rights as far as I am concerned. Thank you so much!
Thank you, thank you, thank you!!!!!

Joleen Ignaszewski
Systems Manager
Rape and Abuse Crisis Center

From: Joleen Ignaszewski
(North Dakota)
To: [email protected]
Sent: Wednesday, July 14, 2010 4:41 PM
Subject: Order #A67719

Greetings to all

Thank you for your professionalism in handling my recent order. The price was great as was the customer service. My order arrived quicker than gossip travels, and the battery fits and performs as indicated on your Web-site.

Best 2all at Battery Spec,
Robert Berglund

From: ROBERT BERGLUND
(California)
To: [email protected]
Sent: Wednesday, June 23, 2010 8:08 PM
Subject: RE: Your BatterySpec.com Order (Nevada)

Batteries got here fine yesterday, and the scooter’s running great. You made my grand-daughter very happy. Thanks!

Dave

We can do no great things, only small things with great love. Mother
Teresa

From: Dave Carroll
To: <[email protected]>
Sent: Saturday, June 05, 2010 10:27 AM
Subject: Replacement Batter for Power Wheels Jeep

I recently needed to get a replacement battery for a second hand power wheels jeep for my two sons. batteryspec.com was very easy to use and very informative for exactly what I needed. After receiving my battery, I had called about a couple of questions I had about the fuse relay for the leads to the battery. A gentlemen named Ron was very personable and knowledgable and answered all my questions. He went far beyond excellent in terms of satisfactory customer service. He was very professional and helped me get the right fuse for the battery to work properly. There is no decision to
make if I need another battery in the future. This is where I will get it! Hands down one of the best experiences I have had purchasing something of this nature over the internet. I highly reccomend this website!

Thanks again Ron for all your help!!!

Kevin
Beacon, New York

From: Kevin Pobursky
(New York)
To: <[email protected]>
Sent: Thursday, April 29, 2010 1:51 PM
Subject: Re: temperature for float charge

Thanks Ron! I’ll be sure to keep your company in mind when I need a replacement battery. You come highly recommended from others with the Silent Partner machines.

Rod

From: Rod Truesdell
To: [email protected]
Sent: Wednesday, March 17, 2010 10:37 AM
Subject: Thanks for the excellent service!!!

Thanks for your technical advice and prompt shipping of the battery and charger. I used two computer fans and your 12V 10AH AGM deep cycle battery to build a bathroom fan for my daughter’s apartment. There is no outlet near the window, and she did not want to use an extension cord.
She says the fan works very well.

Thanks again!!

— Paul

From: Paul Kaplan
(Massachusetts)
To: [email protected]
Sent: Monday, December 07, 2009 8:39 AM
Subject: Order number A58027

Ordered late on Monady, you guys shipped on Tuesday, and I received the battery on Wednesday. The battery works very well. Awesome.

Superb customer service!

Thanks.

Ramón G Castañeda

From: “Ram ó n G Casta ñ eda”
(California)
To: <[email protected]>
Sent: Wednesday, November 25, 2009 11:58 PM
Subject: Re: Battery Shipment

I received my battery and hooked it up in 10 minutes. It works great I am charging it right now! Thanks so much for a great buying experience. I will buy all my batteries from you from now on! Steve

From: Steve Wade
(Tennessee)
Sent: Thursday, October 15, 2009 4:10 PM
To: [email protected]
Subject: Thank you for helping us with our order. #A55447

Dear Mr. Evens,

I wanted to take a moment to thank you and the other people at BatterySpec for the excellent service and for helping us get a new battery. The battery, a Tempest TR5-12 is being used in a battery pack that helps supply power to a laptop that we use at events around the state. We call the entire system our Solar Powered Laptop. As a part of our Environmental Awareness Program we like to run short videos during our presentations that show some of the fun things our organization as done at past events. We also show information about what we have accomplished and what we are planning to do in the future. Lastly we use our Solar Powered Laptop to train our volunteers and members by playing videos like the training and safety video provided to us by the Road Commission.

A lot of what we do is geared towards being more environmentally aware and your battery is a key component to a lot of that we do here. Without it, the system simply would not work and we do not think it would have the same impact that it does now.

Thank you again,

Sincerely,

Reverend Stan E. Newcombe II
Director
Wolf Run Wildlife & Spiritual Sanctuary

From: Stan Newcombe
(Michigan)
To: <[email protected]>
Sent: Monday, October 12, 2009 11:16 PM
303.jpg

This may be a bit arcane — it’s not every day you might need batteries for your sump pump or your tennis ball shooting machine, but if you do, I’ve found a company that can power your world. Batteryspec.com is your one-stop shop for all things voltaic, veteran owned-and-operated and staffed with some of the friendliest folks outside of one of them hippie communes. One Michelle Evans handled my order for replacement batteries for my eGO electric cycle (a previous AGT entry), and couldn’t have been more gracious, professional, even witty! We commend the folks in San Jose for their judicious eye when it comes to staff.

What are your power needs? Wheelchair batteries? Yep. Camcorder? Covered. Jet-Ski? Yesirree. Snowmobiles, medical, lawnmowers — yes, yes, yes! What else? Great prices, incomparable customer support and lickity split delivery. 1-800-727-VOLT gets you to one of their ace Power Rangers. Batteryspec is a credit to flowing electrons everywhere! Power to the people…..

Subject: Re order number A54499

Thank you very much for your great service. I shall recommend you to everyone. I received my order yesterday, 9-21-2009.
Thanks,

Wayne Spinks

From: Wayne Spinks
(Georgia)
To: [email protected]
Sent: Tuesday, September 22, 2009 1:29 PM
Subject: thank you!

Hi,

I just wanted to write to say how much I appreciate your staff’s support in bringing a beloved old Ryobi battery powered mower back to life. Without the technical knowledge of your staff AND their willingness to walk me through troubleshooting over the phone, it would have been the scrap heap. I want to especially thank Ron Evans who took the time this afternoon to walk me through electrical testing of system components to figure out the problem and give me a work around solution to a failed component. To top it off, the battery and charger I purchased from you are the best prices I found any where.

If only all businesses were as competent and helpful as yours.

Thank you again

-Mark

Mark Miller
Truckee CA

From: Mark Miller
(California)
To: [email protected]
Sent: Monday, August 24, 2009 5:31 PM
Subject: THANKS!

Dear Ron.

I just wanted to take the time to thank you. I needed replacement batteries for my Belkin Battery Backups and after searching the net for the best price, I came to your company, https://www.batteryspec.com. I could not be more satisfied. Aside from getting the lowest price, you personally took the time, several times before and after battery delivery, to help me choose and order the proper batteries, as well as test my units to insure they were OK. The batteries arrived within a few days and the backups are now up and running thanks to you and your staff. Lowest price, fast shipping, patient and unlimited customer service – too bad all companies are not like yours. Thank you again.

Sheldon Altman

From: SA
(California)
To: [email protected]
Sent: Wednesday, July 29, 2009 11:13 AM
Subject: my new battery

Just wanted to say THANK YOU to Derrick for his professional service and recommendations. The battery he suggested fit very well in the confined space of my portable jump starter and power supply. This TEMPEST battery is so much stronger than the original. I have never personally heard of tempest until finding you on the web. I called the toll free number and discussed my application with Derrick and bought on his recommendation. I received better service from our phone conversation than from the local battery store where all the answers were only yes or no without any explanation as to why. Thanks again for your help. Sincerely Chris S. order # A51595

From: Chris Stines
(Texas)
To: [email protected]
Sent: Tuesday, July 28, 2009 12:46 AM
Subject: great company

just want to say, you’re a class act. everytime I’ve ordered, you are prompt and no one beats you shipping charges. so many firms will give you good prices and then inflate the shipping charges.

From: minnette hedges
(Washington)
To: [email protected]
Sent: Monday, July 06, 2009 6:11 PM
Subject: RE: Your BatterySpec Order

Derek,

Thank You for the favorable consideration your company has given me on my battery purchase. Seems like I ordered the wrong battery the first time around and your great customer service was able to get me the correct battery at the original price. And all in one day. So again, thanks for the great customer service and I highly recommend batteryspec.com as a quality vendor. Your prices are the best and your customer service is exceptional.

Best regards,

Vince Herman

From: V. Herman
(California)
Sent: Wednesday, June 10, 2009 10:45 AM
To: Derek Evans
Subject: Thank You —

Hello – –

On Thursday May 28th I placed an order with your firm for two TD 12-12 batteries (Order #A49709).

The man who took my order was very helpful and when I asked if the order could be shipped that day, he said he would try.

Well, he did better than “try”. Not only was the order shipped from you on Thursday afternoon . . . it arrived at my home in Monterey on Friday afternoon . . . the new batteries were installed . . . and by Friday evening we had one very happy eighty plus year old woman.

Please convey our warmest thanks to the gentleman who went the extra mile for a customer. We appreciated his efforts and I hope you realize how good he is for your firms public relations.

Thanks again –

LW McIntyre

From: LW McIntyre
To: <[email protected]>
Sent: Thursday, June 04, 2009 11:40 PM
Subject: RE: Your BatterySpec.com Order

You shipped my battery on Monday. I received it today (Wed). I installed the battery and it worked great.FAST shipping! Great product! Excellent price! Wonderful personal service!
What more could anyone want. You guys are the BEST!
Thank you very much,
steve cyrus


From: steve cyrus
(Washington)
To: [email protected]
Sent: Wednesday, June 03, 2009 7:34 PM
Subject: Re: how to wire 24volt battery

thank you so very much. you helped me out tremendously. you are right,better to ask and be safe than sorry. thank you again, i really do appreciate it.

joe burkett

From: Smokin Joe
(Pennsylvania)
To: “revans” <[email protected]>
Sent: Thursday, April 30, 2009 1:48 PM
Subject: RE: Your BatterySpec.com Order

I received the replacement battery and it work very well.

Paul

From: Cotter, Paul
(Texas)
To: <[email protected]>
Sent: Friday, April 10, 2009 3:23 PM
Subject: Re: Your BatterySpec.com Order

I received the batteries. My son has been riding his scooter and is so happy! Thank you ever so much. I will refer anyone that needs a battery to you!

Thanks again,
Susan McCann-Piganelli

From: Susan McCann-Piganelli
(Pennsylvania)
To: [email protected]
Sent: Monday, April 06, 2009 6:04 PM
Subject: RE: Your BatterySpec.com Order

I received my battery’s, they worked like the original. Thanks for your Great service.

Donnie

From: Donnie Smith
(Georgia)
To: <[email protected]>
Sent: Monday, April 06, 2009 5:59 PM
Subject: RE: BatterySpec Order A45152

Thanks Michelle.
I have been looking for a new vendor in this area, and I think I may have just found them. You guys made this process easy from start to finish.

Billy McDonald
Vice President of IT

From: Billy McDonald
(Louisiana)
Sent: Thursday, April 02, 2009 6:32 AM
To: Michelle Evans
Subject: Thank You

Hi,

Please forward this to Ron Evan’s manager/supervisor. I had called today and Ron was very helpful in finding the right battery and charger for my application. He listened to my problem and was able to quickly calculate my needs and suggest a battery. He also told me exactly which connectors I needed for the charger. I had previously spent time on the website but now wish I had called Ron earlier. His professionalism and knowledge really saved me a lot of time.

Thank you.

— Jim Hsin

From: Jim Hsin
To: [email protected]
Sent: Tuesday, March 24, 2009 9:38 PM
Subject: Re: Your BatterySpec.com Order

Thanks folks. Your quick response and technical help really is great. You are my battery supplier from now on.

From: Eugene ORourke
(California)
To: [email protected]
Sent: Friday, March 13, 2009 4:29 PM
Subject: Thanks!

Hi,

I just wanted to say thanks for the fast service, and great product. I ordered and RBC11 replacement and the batteries showed up last night and about 30 minutes of moving fuses and protective covers and I was up and running.

David Dolgin

From: David Dolgin
(California)
To: [email protected]
Sent: Wednesday, March 11, 2009 1:42 PM
Subject: Just wanted to let you know

I ordered my Battery on Tuesday March 3rd and to my delight it was on my porch the very next day with standard 3 day shipping!
Wow. I am impressed. Thank you very much for your great Customer Service and awesome, user friendly website.
We charged the battery last night and everything appears to be a go! The kids are happy to get to work the camcorder. I will definitely be referring your site to anyone that needs replacement batteries etc.

Thanks again!

Amy Smiley and family

From: Liz Minelli
(California)
To: [email protected]
Sent: Thursday, March 05, 2009 3:23 PM
Subject: Re: APC Battery Replacement

Thanks Derek. If your product is anywhere near as good as your support you’ve earned a customer for life and I’ll refer to my friends. I’ve got several with UPS units and one in particular who’s the IT director for a company here in Houston, and I think he’s getting ready to replace units or batteries.

Best Regards,
Terry Ford

Sent from my iPhone

From: Terry Ford
(Texas)
To: Derek Evans
Sent: Wednesday, February 25, 2009 4:46 PM
Subject: Customer feedback

I was given three second hand UPS’s; one APC Smart-UPS 1000 and two Belkin F6H500-USB’s, all taken out of service because of battery failure.After some comparison shopping of price and selection I placed an order for a replacement pack for the APC to evaluate fit, performance, etc. They arrived promptly and work PERFECTLY! I then placed another order for batteries for the two Belkin’s; again, they arrived promptly and work perfect.
Great product, great price, thank you!


Stewart W

From: Stew
(Washington)
To: [email protected]
Sent: Tuesday, February 10, 2009 9:37 AM
Subject: Re: Your BatterySpec.com Order

only took two days to get my battery I buy many things on the internet and I’ve been more than happy with your service. you’ve got a good product at a very good price. my batteries that I brought for one of my electric scooters three years ago are
still going strong. keep up the good work. donald

From: minnette hedges
(Washington)
To: [email protected]
Sent: Thursday, January 29, 2009 8:59 AM
Subject: Re: Your BatterySpec Order

I received excellent customer service from a gentleman named Ron. He took the time to ensure I had the right items and configurations. I will return in the future for additional purchases.

Eldred

From: “Drew Moore”
(New Jersey)
To: <[email protected]>
Sent: Wednesday, January 28, 2009 9:25 AM
Subject: RE: Your BatterySpec.com Order

Thanks again now I can ride my chair

Free at last

jude

From: Jude Genova
(California)
To: <[email protected]>
Sent: Saturday, January 17, 2009 8:30 PM
Subject: RE: Your BatterySpec.com Order

Greetings BatterySpec People.
Thank you for your prompt shipping. I was surprised to find my package on my front porch when I got home today. Excellent service and communications. I’ll be back for more.

Sincerely, John Kauffman dba/The Dalles Electronics Co.

Happy New Year to you too!

From: John Kauffman
(Oregon)
To: [email protected]
Sent: Wednesday, January 07, 2009 11:12 PM
Subject: Good Job

Mr. Evans,

Thank you very much for your assistance. You did an excellent job today. You have improved my customer satisfaction regarding this issue.
Please send the check to the following address so my three kids can eat at Christmas:

Chad Graham
Order #: A37214

From: Chad Graham
(Virginia)
To: [email protected]
Sent: Thursday, December 04, 2008 2:31 PM
Subject: Re: Can not find the right Battery, Please help!

Ron – Thank You – Thank You Very Much! You saved me a lot of worry and probably from buying another alarm system!

From: Robert Otworth
To: Ron Evans
Sent: Wednesday, November 19, 2008 6:09 AM
Subject: Re: Your BatterySpec.com Order

Wow….you are fast..I ordered this yesterday it came this morning…wow….
Thank you so very much
Geneva Lewis

From: Geneva Lewis
(California)
To: [email protected]
Sent: Wednesday, November 05, 2008 12:33 PM
Subject: customer service

You helped me last week, I spent many hours trying to find F1 terminal batteries, and could not. So I have to convert my cables as you suggested at that time. When I called today, Derick talked me through it all again.

I have looked, called, and emailed so many companies in this search. No one even approaches the quality of your customer service. I look forward to my new batteries and the ability to scoot around again. Thank you for the excellent care to boost your customer’s confidence now to adapt her scooter to new terminals and new power. Nancy Chinn Little River, CA

From: Nancy Chinn (California)
To: [email protected]
Sent: Friday, October 10, 2008 12:07 PM

Subject: Thanks for great help

I just received help from Ron Evans about 2 batteries that I purchased from batteryspec.com. I want you to know that he very knowledgeable and helpful and even anticipates questions. I learned how to test battery
chargers from him. He also explained exactly what I needed to purchase from the batteryspec.com site. If I have any future questions, I hope I talk to him again. Thanks.

Scott Hafer
Order Number A35775
and will order battery charger today

From: ScottH
(California)
To: <[email protected]>
Sent: Friday, September 12, 2008 12:59 PM
Subject: Thank You

Dear Ron,

Thank you so much for helping me install the battery to my son’s Safety First Corvette this morning. I must admit that when I received the battery I was a little overwhelmed and thought that I’d never figure it out. I called the company and they directed me to you. You were very patient and not only explained what I needed to do, but directed me the visual on the website to show me exactly what it should look like. I thank you for staying on the line with me until I had the battery installed. You were so kind to direct me through each step.
Again, I appreciate your patience and your time. The battery is in and the car is running!

Sincerely,
Andrea Sergi

From: Andrea Sergi
(Arizona)
To: [email protected]
Sent: Wednesday, September 10, 2008 11:20 AM
Subject: Re: ORDER A35294

Hey Arnold!

Just waned to let you know I received the TD12-12 battery via UPS yesterday, Thursday the 4th.! Works like a charm in the batmobile and the adapter kit made the conversion easy. Thanks again for your battery application expertise and I look forward to dealing with you in the future!

Mike

From: Mike Rolfs
(Florida)
To: Arnold Micarsos
Sent: Friday, September 05, 2008 6:21 PM
Subject: order#A35180 Thanks

I just wanted to thank you for the battery for my grandkids Fire Truck. The set up worked great and we were up and running in no time. I looked every where for that battery and I was so glad to finally find it. I will be coming to you for any other battery needs. Thanks again, Cheryl

From: cheryl williams
(Georgia)
To: [email protected]
Sent: Thursday, September 04, 2008 7:09 PM
Subject: Many Thanks!!!!!!!!!!

Mr. Evans,

I want to thank you so much for spending (so much) time with me today on how to connect my 5 year old sons Tempest Battery for his Safety First Fire Truck battery.

I am not a technical person and even though I was at “wits-end” you continued to direct me towards completion.
I really appreciate your CUSTOMER SERVICE you provided and your kindness. I must admit that even though I was giving up – you did not give up on me!!!!!

I hope this message gets in to the proper hands so that your management can see how much appreciation I have for you.

Thank you again!
Jim Proietti
Leominster, Massachusetts

From: Jim Proietti
(Massachusetts)
To: [email protected]
Sent: Wednesday, September 03, 2008 3:31 PM
Subject: Your excellent service

Ron,

Thank you so very much for your help in finding the correct battery and parts that we needed. I must say that I’ve never had anyone work so carefully to ensure that our order is correct. Your suggestions and instructions were so helpful! I have put your website under my “favoritesâ€